FAQ
Are the steering wheels universal?
No — each steering wheel is custom-made to fit the exact make, model, and year of the vehicle you select. That’s how we ensure a perfect fit and premium feel.
How do I know if a wheel fits my car?
When placing your order, select your car’s make, model, and production year. If you’re unsure, you can upload a clear photo of your current steering wheel — we will double-check fitment before production.
Can I order a custom design (materials, stitching, LEDs)?
Yes! We offer full customization: choose materials (carbon fibre, Alcantara, leather), stitching colour, 12-o’clock marker colour, LED rev-counter (for LED versions), paddle-shifter compatibility, and more.
How long does it take to manufacture and deliver?
Custom steering wheels are made to order. Manufacturing takes approximately 4–5 weeks, after which we ship out promptly. If there’s any delay (e.g. shipping disruptions), we’ll notify you right away.
Do you offer installation / fitting services?
If you choose our “fitting service,” we’ll let you know available dates once the wheel arrives. Otherwise, we ship the wheel for self-fitting. Confirm compatibility for fitting before placing your order.
What if I prefer to buy locally and just get your team to fit it?
Sorry — we only fit steering wheels that are supplied by us. This ensures quality, fitment accuracy, and preserves our warranty coverage.
Can I return or exchange a custom steering wheel?
Because each wheel is custom-made, we generally do not accept returns or exchanges for simply “change of mind.” However, if there’s a manufacturing defect, please contact us immediately so we can assess and provide a suitable solution (repair or replacement).
Is there a warranty on steering wheels?
Yes — all our steering wheels come with a 3-year warranty covering any manufacturing or material defects. This warranty does not cover normal wear and tear, accidental damage, misuse, or issues caused by improper installation.
How can I contact support if I have a problem or question?
You can reach us via email(Infocarbonsteerr@gmail.com) or through our website contact form. We aim to respond within 24–48 hours on business days.